Food retail

Benchmark Foods, from basket to doorstep

Benchmark Foods, a UAE food business, takes orders and delivers them on Skien. Shoppers search the catalog, including by voice, reorder a previous basket, and leave a delivery note at checkout. The branch turns slot orders into pick lists, drivers open the trip and the job, and a return is assigned and received back into the same stock.

Customer app and delivery floor

The published customer app is Benchmark Foods. Fulfillment runs in Benchmark Foods Delivery.

Find products

Catalog search includes voice search, so shoppers can ask for an item instead of typing it.

  • Catalog search
  • Voice search
  • Delivery selection

Buy again

Reorder brings a previous basket back, and checkout suggests items drawn from earlier orders.

  • Reorder
  • Checkout suggestions
  • Delivery notes

Pick and slot

The delivery app turns orders into pick lists and groups them by delivery slot and branch.

  • Pick lists
  • Slot orders
  • Branch dashboard

On the road

Drivers see their trips and job details, and the store can follow the order through delivery.

  • Driver trips
  • Job details
  • Order chat

Returns

Returned orders are assigned, received, and reviewed without leaving the delivery app.

  • Return orders
  • Assign returns
  • Receive return

Store operations

Branches check stock, update products, and open the reports they use during the day.

  • Stock
  • Product edits
  • Reports

Need the same path for your stores?

Skien.eCommerce covers the shopper app and the delivery floor, branded and published for the retailer.

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